New Citrix Portal
Dear Cloud Desktop users,
Welcome to new way of accessing Cloud Desktop in Novo Nordisk.
We are thrilled to introduce the new NN Citrix Workspace portal, now equipped with Modern Multi-Factor Authentication to elevate your Cloud Desktop experience. This release marks an important milestone in enhancing security, user accessibility, and overall efficiency.
New Citrix Portal link - https://nnclouddesktop.cloud.com
Key Advancements
- Modern Multi-Factor Authentication: The new Citrix Workspace portal now supports seamless logins using Modern Multi-Factor Authentication solutions such as MS Authenticator or Yubikey, eliminating the need for RSA Secure ID.
- Enhanced User Experience: With improved transfer protocols and a simplified logon process, accessing Cloud Desktop services is now more efficient and user-friendly.
- Self-Service Capabilities: Users can now independently manage their sessions, including the ability to log off hung sessions directly from the Citrix Workspace portal without the need to contact the service desk.
- Advanced User Analytics: The new Workspace portal provides enhanced session information, enabling easier troubleshooting and issue resolution.
Action Steps & User Guides
- Modern Multi-Factor Authenticator Enrollment: Please refer to the attached user guides (1A for MS Authenticator setup, 1B for Yubikey setup) to complete the enrollment process.
- Accessing Cloud Desktop: Start using the Cloud Desktop service from the new portal at https://nnclouddesktop.cloud.com. Detailed instructions on using the new Citrix Workspace portal to access Cloud Desktop are provided in the attached user guide (Guide 2 - Novo Nordisk Cloud Desktop User Guide)
- You can find all the attached guides here: MFA Support Guides for Cloud Desktop
Support Contact
You can contact the Global IT Support Team
You can contact Global IT Support on below numbers -
India - 0008004402200
Denmark - +45 44 42 60 00
